“People don’t resist change. They resist being changed!” – Peter Senge
If the last few years have shown us anything, it's that businesses need to adapt. An effective change management strategy is essential to survival.
But change can cause uncertainty and frustration. It can reduce efficiency in the short term and lead people to question their role and value in the new order.
Perhaps most challenging of all, change faith in an end result – a vision which might not have been widely communicated or understood.
So, how do you ensure buy-in from those who are happy with the status quo – or who only see the disadvantages of short-term chaos and upheaval? How do you handle contingencies with both people and process when changes don’t go according to plan?