My kids were watching a certain cartoon on TV the other night and, I wondered if the inhabitants of the Mystery Machine might actually be a near perfect team?
What might Belbin Team Role Theory have to say about our ghost chasing, haunted house exploring, villain catching crew?
Let me offer some of my Scooby thoughts;
Size – according to Belbin Team Role Theory , the optimum team size is between 4 and 6 people. Check.
Behavioural Selection – the perfect team mix would have strong examples of all 9 Belbin Team Roles represented amongst the team members. I’d suggest the following team profile for our leading characters;
Talk about an unorthodox specialist – he’s a talking dog that has done nothing but creatively solve mysteries for c50 years!
Plant – Creative, imaginative, unorthodox. Generates ideas and solves difficult problems.
Specialist – Single-minded, self-starting, dedicated. Provides knowledge and skills in rare supply.
Trusting, loyal team servant…(Hey, Scooby, old pal)… I’d say he not only averts friction, but runs a mile from it at every opportunity. Always making Scooby snacks for his canine companion.
Team Worker – Co-operative, perceptive and diplomatic. Listens and averts friction.
The leader of the gang…the voice of authority with a very grounded and practical approach. Puts plans into action and fixes the van when it breaks down.
Shaper – Challenging, dynamic, thrives on pressure. Has the drive and courage to overcome obstacles.
Implementer – Practical, reliable, efficient. Turns ideas into actions and organizes work that needs to be done.
Outgoing, charming and communicative, with an eye on the bigger picture objectives.
Resource Investigator – Outgoing, enthusiastic, communicative. Explores opportunities and develops contacts.
Co-ordinator – Mature, confident, identifies talent. Clarifies goals. Delegates effectively.
The analytical and detail expert… full of left brain logic, with an underlying hint of OCD thrown in for good measure. Creates a strategic plan for the team.
Monitor Evaluator – Sober, strategic and discerning. Sees all options and judges accurately.
Completer Finisher – Painstaking, conscientious, anxious. Searches out errors. Polishes and perfects.
So, assuming we have their behavioural profiles correct, I think their team role profile looks very well balanced and complete.
But what about team performance?
Playing to strengths – they do this with aplomb as each team member has a critical part to play in the team and they all play to their respective strengths and manage their weaknesses.
Engagement – communication is regular, open and honest, with feedback and support provided between all the team members.
Staff Retention – the team have worked very well together, without any change, for almost 50 years apart from a short-term addition to the team, Scrappy Doo. I’d argue that the team dynamic was possibly adversely affected by the introduction of Scooby’s nephew, the super pup. So, moving him on from the team was perhaps no bad thing…
Delivering against team objectives – my 5 minutes of googling indicated that Scooby and his pals have featured in 478 TV shows, films, DVD’s, plays and video games. To the best of my knowledge, they have a 100% success rate of delivering against their key objective – catching the villain.
(If you know of any episodes where they failed, let me know and I’ll adjust my calculations…)
That’s a high performing, successful team by any measure.
What lessons can we take learn from this?
Effective team selection, achieving the right mix of behavioural strengths, maintaining engagement and open communication, true collaboration, focusing on the key objective at hand at and working hard / playing hard together as a team…can deliver amazing results.
If you would like the tools to create a team worthy of the Mystery Machine, contact us at www.belbin.com/contact/.
Or contact Campbell and team at White Cube Consulting: www.whitecubeconsulting.com